We deliver unique and creative solutions that will empower public utilities with intelligence for recovery of lost revenues, increasing energy efficiencies and compliance with federal and state regulators.
InGen Technologies is a software plus-services provider of integrated information technology (IT) solutions for public utilities that are built on platform, application and financials product technologies from Microsoft.
InGen Technologies has been successfully serving Fortune 100 manufacturers and Utilities for more than 27 years. The company stands above its competition because of its diverse technological expertise and creative capabilities that are firmly rooted in the foundation of utility operations.
Any business, including utilities, must operate effectively in the world of financials. InGen’s approach is to build a solid foundation with the “horizontal” financials platform of Microsoft Dynamics® GP. We then “verticalize” that platform with a suite of solutions that integrates with Microsoft Dynamics GP. Such solutions include Microsoft Dynamics® CRM, a fully integrated customer relationship management (CRM) system.
InGen maintains competency certifications from Microsoft for Microsoft Dynamics GP® and Microsoft Dynamics CRM as well as Microsoft Office SharePoint® Server.
Utilities must operate and maintain a geographically dispersed infrastructure while attempting to provide the highest level of service to its customers. Many utilities struggle with balancing the equation of operational efficiency with exceptional customer service.
As one of the more progressive partners in the industry, InGen understands the need for scalable utility systems that can effortlessly communicate with each other. Combining technologies such as real-time decision management systems with Microsoft SharePoint and Microsoft Office Communication Server coupled with rich interactive graphics, InGen can accommodate utility needs of all size from operations to customer service.
