Who We Are

InGen Technologies, Inc. is a solutions oriented software and services company that improves business operations and recovers lost revenue through the efficient use of information technology for utilities. By focusing on what they do, how they do it and where their pain points are, InGen Technologies, Inc. guides their clients through complex decision-making processes necessary for selection of the best and most cost effective solutions. With over 25 years of combined experience in the utility market, and having earned the elite status of Microsoft Certified Partner, InGen is a company that brings the technical knowledge, professionalism and customer service skills to help take your organization to the next level.

What We Do

InGen Technologies, Inc. is a company that combines technology, ingenuity and effective project management to produce substantial results for our clients. InGen has invested heavily to develop a Suite of robust solutions and services focused on the utility market that serve every aspect of a utility’s operational and business information systems needs. Our Suite of solutions and services include: Information Systems Solutions Utility Billing & Financials (UB) Customer Payment Portals, IVR & Kiosks Customer Information Systems (CIS) Customer Relationship Management (CRM) Unified Communications (CIS) Document & Workflow Management Asset Management Work Order Management Capital Improvement Project Tracking (CIP) Advanced Metering Information System (AMIS) Supervisory Control and Data Acquisition (SCADA) Mobile Workforce Microsoft Application Development & Integration (SQL, C#.NET, VB.NET, ASP.NET) IT Design Data Centers Security Systems Utility Broadband Wireless UHF Radio Telemetry Automated Meter Infrastructure (AMI) Embedded Windows XP applications for hardened industrial devices Managed IT Services – Business & Operations Operations Monitoring Offsite Data Backups Network Monitoring Server & Client Monitoring Application Monitoring Anti-virus & Anti- malware Operating Systems & Updates Automatic Notification Document Scanning & Management

Why We’re Different

We approach our work together as if we were long-time employees of your organization; keeping in mind what is best for you today, and what will position you for success tomorrow. InGen has extensive design, integration and implementation experience in Plant Operations, Distribution/Collection Operations, Maintenance and Business Solutions for the water & sewer industry. This industry knowledge coupled with years of successful implementations is a key differentiator for our company. The Utility industry requires a broad base of technology solutions to manage its operations and support a large number of customers every single day. Since no single vendor can provide a pervasive solution to satisfy all needs, InGen supports a multi-vendor partner approach based on core Microsoft technologies. InGen provides additional integrated functionality specific to utilities from 25 years of implementations experience. We seek the privileged role of being a long term “technology partner” with our utility customers as a software and professional services vendor. InGen truly believes that your success is our success and we strive to provide excellence every step of the way when working with our clients.

Our Clients Are Happy; You Will be Too

We look forward to speaking with you to find out how InGen Technologies, Inc. can contribute to your success! Contact us as www.ingentek.com.